Privacy Policy

1. Introduction

Welcome to Panchi ("we", "our", "us").

Panchi is an AI-powered travel planning platform that helps users create personalised trip plans.

Your privacy matters to us. This Privacy Policy explains:

• What data we collect
• How we use it
• How we protect it
• Your choices and rights

By using Panchi, you agree to this Privacy Policy.

a) Information you provide directly

When you use Panchi, we may collect:

• Name
• Email address
• Travel preferences (e.g. interests, pace, budget style)
• Feedback or messages you send us

b) Login information

If you sign in using Google, we only access:

• Your name
• Your email address
• Your profile picture (optional)

c) Usage & behavioural data

To improve your experience, we collect:

• Destinations searched
• Trips created or edited
• Preferences inferred from in-app actions
• Feature usage (e.g. events viewed, nudges clicked)

This helps us personalise recommendations and improve the product.

d) Technical data

We may collect:

• Device type
• Browser or app version
• IP address (for security and analytics)
• Error logs

We use your data to:

• Create and manage your account
• Generate personalised travel plans
• Recommend events, transport, and stays
• Improve AI intelligence and product quality
• Respond to support and feedback
• Ensure security and prevent misuse

We do not sell your personal data.

Panchi uses AI to personalise suggestions based on:

• Your preferences
• Your in-app behaviour
• Aggregated, anonymous trends

Personalisation is designed to be helpful, not intrusive.

You can:

• Opt out of personalisation
• Reset preferences anytime

Panchi may show aggregated insights, such as:

• "Many travellers are attending this event"
• "This destination is trending"

These insights:

• Are anonymous
• Do not identify any individual
• Do not expose personal details

During beta, Panchi may offer voluntary support options (e.g. via PayPal).

We:

• Do not store payment details
• Do not process payments ourselves
• Redirect you to trusted third-party platforms

We may share limited data with:

• Service providers (hosting, analytics, APIs)
• Only as required to run Panchi

We never share personal data for advertising without consent.

We take reasonable measures to protect your data, including:

• Secure servers
• Restricted access
• Encrypted communication

However, no system is 100% secure.

You have the right to:

• Access your data
• Correct your data
• Delete your account
• Opt out of personalisation

To exercise your rights, contact us at:

10. Children's Privacy

Panchi is not intended for children under 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy. Any changes will be reflected on this page with a new date.